Answers about buying virtual numbers, funding your wallet, currency conversion, two-factor authentication and refunds, plus how to reach Numvo support.
Open the store, pick a country, choose the platform you are verifying (WhatsApp, Telegram, Viber, Signal and more), decide whether to rent for a period or own the number permanently, then pay from your wallet. The number appears instantly.
A rental keeps the number reserved for the window you choose — from 20 minutes up to 30 days — and then releases it. Owning keeps the number attached to your account permanently so you can re-verify at any time.
WhatsApp, Telegram, Viber, Signal, X (Twitter), YouTube, TikTok, Instagram, Facebook, Google, Discord and many more, across countries worldwide including Mexico, Argentina, Brazil, Thailand, Japan, China, South Korea, Italy and the rest of Europe.
Open History from the top navigation. The Purchased numbers tab lists every number with its country, platform, rental window and price, and you can copy any of them with one tap.
Go to Wallet, choose a preset or type an amount, pick USD or NGN, and confirm. The balance updates immediately and the top-up is recorded in your transaction history.
Your balance is held in US dollars and displayed in the currency you select. The converter on the Wallet page shows the naira equivalent at the current reference rate, so you always know what a number costs in NGN before you buy.
The rental is cancelled automatically when the window expires and the amount goes straight back to your wallet balance. You will see the refund in the Transactions tab of History.
Every top-up, conversion, purchase and refund is logged in History under Transactions, with the amount, type and exact timestamp.
Open Security, tap Set up 2FA, scan the QR code with Google Authenticator, Authy or 1Password, and enter the 6-digit code. From then on, signing in asks for a fresh code from your app.
Contact support from this page with the email on your account. After we verify ownership, the 2FA factor is removed so you can sign in and enrol a new device.
Yes. On the Security page, enable transaction push notifications and your browser will alert you whenever your wallet is funded, a payment is taken or a number is activated.
Email support@numvo.app with your account email and the number or transaction involved. We reply within a few hours, every day.
Read the short FAQ instead